Shipping Policy

Processing time

Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays are processed the next business day. You will receive a confirmation once your order ships.

Shipping destinations & times

We currently ship across the United States. Estimated delivery times are:

• Standard shipping: 3–7 business days
• Expedited shipping: 2–3 business days (where available)
• Delivery times are estimates and may vary due to carrier delays

Shipping costs

Shipping costs are calculated at checkout based on your location and chosen method. From time to time we may offer free shipping promotions.

Order tracking

Once your order ships, you will receive a tracking number by email so you can follow your package every step of the way.

Delays & issues

If your order is delayed, lost or arrives damaged, please contact us at wellness@medinaliacompany.com or +1 609 697 0070 and we'll make it right.